Twadder :: Twitter Friend Adder

Having Problems with Twadder?

Many of the questions we recieve from support are the same. Please review this list to see if there is something you can fix yourself, or give you a better understanding of how Twadder, and twitter.com works.

I have sold a lot of copies of this software, and my support requests have been coming in and 90% of them (or more) relate to the stuff below. If you're thinking about purchasing this, or have just purchased it, take a read through this list really quick, it will save you a lot of time.


1. The .Net framework is not installed.

If you get a big error message dumped on your screen when you go to setup, it's likely the .net framework is missing.

The Microsoft .Net Framework version 3.5 is REQUIRED for Twadder to run. You can get it here. Twadder will install it automatically if you do not have it, yet I have gotten many support requests from people who cancelled the install and tried to run it anyway.

The software simply will not function without the .net 3.5 framework. This is not an option, but a requirement, if you don't want to upgrade your .net install, do not purchase Twadder. We use a lot of cutting edge features in .net that require the newest framework, and it's likely other software in the future will require it too. It only takes a few minutes to update.

2. Twadder is not Following People.


There is a limit after 2000 follows, that's described here:
Twitter's 2,000 Follower Limit @ Using Twitter: The How to Twitter Guide

There are ways around the limitation, you can go to Huitter.com and unfollow those who aren't following you. This will free up your follows so you can follow some more people.

The more followers you get, the more followers you attract, and this will bump the ratio so the limit no longer applies. This takes a little time, but it works very well for a lot of people, you just have to stick with it.

3. The Username and Password are not filled out, or filled incorrectly.

Twadder simply will not function without a valid username and password in the fields. Otherwise, how would it know which account to add followers to?
Also as a side note, make sure and test out your login credentials before entering them into Twadder.

Twadder DOES NOT store your login data in any way, it simply takes it from the boxes at the top, and places it in the browser for you. If you put bad information in there, bad information will be passed to Twitter.
I get a lot of emails saying "I can't log in to Twadder". That's not the case, you can't log in to Twitter, because the information isn't correct. Double check your settings.

4. I got a message saying Twadder is overloaded.

Again, Twadder is simply a product that connects to Twitter. Twadder doesn't get overloaded, but sometimes Twitter does. The message you are getting is when Twitter is overloaded, and that is outside our control. Usually they have their systems back up in minutes, just keep trying. There is a status button on Twadder that will show you Twitters update page to see what's going on.

5. Twadder is "locking up".

What happens when you start following people, is twadder connects to twitter.com and starts following people. It has to search for users based on your keyword, compile a list of those users, and one by one it loads their information and sends a follow request. If you choose to follow 500 people, that could take up to five minutes. During this time, Twadder might look like it's "lockedup" but in reality it's just doing it's job, and you have to wait a few minutes.

If five minutes seems like a long time, think about how long that would take you by hand. If it took you even 30 seconds to search, load up a page and follow a person, 500 users, it would take you a little over 4 hours. Twadder does the same thing in 5 minutes.

6. The installer says "Files are missing".

There are only two reasons the installer should say files are missing. One reason is, not having the .net framework. The other reason, is running the wrong file for setup. You should unzip the archive and run this file:


Twadder Setup

If you try to run other files, on some machines they might run, but most of the time you get this error:

Twadder Error

Always run the setup.exe file when installing the program.

I hope this helps, this information could save us both a lot of time. Twadder does what it promises, and if it truly doesn't work on your machine I will refund the money, but 95% of our customers have installed it without problems. Have a question? feel free to ask.